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Best Price Guarantee Terms and Conditions

  1. Best Price Guarantee. In the unlikely event that you receive a lower qualified quote after booking, we will beat it or pay you $1000 cash. This Best Price Guarantee is subject to the terms and conditions listed below.
  2. Notifying New Flight Charters. You must contact us at 888-701-3843 within forty-eight (48) hours after your booking. The lower quote must be available for booking at the time you contact us, and not a pending or uncertain availability, as determined by our charter managers. You will be asked to forward, via either fax or email, the qualified quote as defined below.
  3. Qualified Quotes. Qualified quotes are independently prepared, written offers for the exact same itinerary and aircraft category, and operated under the same FAA flight rules, by a US registered aircraft and FAA certificated air carrier. Not acceptable examples include, but are not limited to; website screenshots; automatically generated estimates; informal emailed or verbal price offers; foreign registered aircraft.
  4. Must be “Apples to Apples” Comparison. The Best Price Guarantee is available only for exact itinerary matches, for example, the exact same dates and times of travel, airports, and aircraft category. It applies only to the cost of the booked flight, including all flight-related fees and expenses, without including any taxes and international/customs processing fees. The Guarantee is not available for bookings where the itinerary, aircraft, fees or similar booking details are unknown until after purchase.
  5. Comparison Quotes Must Be Available to the General Public. The Best Price Guarantee applies only to prices and quotes available to the general public. For example, this does not include quotes offered from a membership program; corporate discounts or rates; rewards program; bulk purchase; prepaid card; prices available via auction or similar process; or quotes available only by using a coupon or other promotion not offered to the general public.
  6. Verification of Claims. All requests, claims and quotes are subject to verification. New Flight Charters will not accept website screenshots or other purported evidence of a lower quote that cannot be independently confirmed by New Flight Charters personnel. Nor will New Flight Charters verify any request that it believes, in its sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith. Verified requests will receive either a revised  trip cost to beat the lower quote by at least $500, or will receive $1000 cash within 30 days following charter completion. Limit: one (1) cash award per entire booking, and three (3) cash awards per customer per calendar year.
  7. Changes. New Flight Charters reserves the right in its sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your claim will determine your eligibility under the Best Price Guarantee. No change in the Best Price Guarantee will affect any cash award that has already been approved. The failure by New Flight Charters to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.